Questions, Questions, Questions… We know you all have questions for us and here are a few that we hope to answer for you right out of the gate. If you don’t find you answer here, you can try chatting with us by clicking the yellow bubble at the bottom of the page or contacting us here.
General
▶ Where do we do the session?
▶ How far in advance should I book my session?
▶ Can I get the digital files?
Yes, but ....
We know that many photographers out there will do a session and hand over a disc of files. That's fine for them, but that's not for us. We want to help you tell your story through beautiful art that's a part of your life, not stuck in a digital drawer. Our goal is to provide you with amazing wall galleries, beautiful albums, outstanding greeting cards, and exquisite custom storybooks. By working with the top professional labs and vendors that are calibrated to provide spot-on color and clarity, we are able to give you the best possible products in the industry. This is our top priority. We've taken the headache out of figuring out what to do, where to do it, what's good, and what's not. This is what we do. We're the artistic experts. That's why you want us after all, right?
Having said that, we understand that sometimes people want to have digital files for other reasons (personal archive, sharing online, digital frames, iPads, etc...) so we do have some digital options available as upgrades to our collections. If you just want to share your session online with family and friends, each collection includes a private online slideshow that you can share with them. Additionally, we offer both low, screen resolution versions (digital frames and online) and high, print resolution files at various prices as add-ons to our Collections.